WHY LISSAGE DISPATCH?

While simply booking loads and signing paperwork may not seem high impact, having an experienced dispatching team that understands your unique business, as well as the industry as a whole, is a gamechanger. There are a variety of complex issues the Lissage Dispatch team can solve with ease, allowing you to focus on your day-to-day operations and bottom-line. Here are just a few of the headaches we can alleviate for you:

Detention: It’s known that detention is a significant problem in the trucking industry. When you work with the Lissage team, we will ensure you get approved for any time wasted at the shipper and receiver.

• Layover: Sometimes, you’ll be in situations where you must stay overnight to get unloaded or loaded. We know each day lost can have a significant impact on your finances. This is why our team will request adequate compensation for lost days of work.

• Damages & Shortages: These tend to be noted when the product count is lower than indicated on the BOL. In cases where this happens, our team will find out the reason for the damage or shortage and effectively communicate with the broker to find a suitable solution.

• Underpayment: In some instances, you might not receive the amount of money promised in the rate confirmation. In these situations, we will inform the broker and work tirelessly to ensure you get paid as originally guaranteed.

• Breakdown: If, due to breakdown, you cannot get a load delivered to the receiver, we will manage communication between you and the broker to keep everybody updated in real-time.

• Truck Order Not Used (TONU): In situations where you do not get loaded when you were originally dispatched to pick up a load, our team will make sure you get paid for time wasted travelling to the transit for pick-up.

• Lumper: If you require a third party to unload, our team will ensure you understand the best way to pay the lumper fee prior to booking the load.

• Custom Solutions: Our industry experience allows us to assist you in an array of situations outside of those listed here - just ask for more information!